| Ans.1 |
No. While we could service orders of any size for the customer, the customer should reckon with shipping costs. Orders for quilts and smaller products can be of any quantity. We can make and supply quilts of any size and color specification. As for other products, we may not be able to comply with design and color specifications. |
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| Ans.2 |
Shipping and handling costs are included in the price of items. Inquiries about shipping cost of orders can be sent to info@purkalstreeshakti.org . |
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| Ans.3 |
Packages outside of the country are sent via Speed Post and reach approximately within 10 days of shipment. Depending on the country’s proximity to India, the package may reach sooner. Packages shipped within India are sent via courier. Customers are informed via e-mail when the package is dispatched. |
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| Ans.4 |
We have been shipping packages around the world for many years and take extra precautions in ensuring the packages reach their destination safely. First, we insure all packages for their value. We also ask for the customer’s phone number and include that with the shipping address. We ask our customers to be home to accept the package or make arrangements with the courier company for its delivery. It is the customer’s responsibility to see that they receive the package. |
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| Ans.5 |
Lead time on orders will vary according to order size and type of products requested. Larger items, such as quilts and placemat sets, take a longer time to produce. Similarly, larger orders will take a longer time. Depending on current production demands, orders will be completed within 5 weeks of receiving the payment. All mail orders should be paid for in advance. |
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| Ans.6 |
Large order requests can be discussed via e-mail. Because SS is a small production, lead time on orders will vary. |
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| Ans.7 |
If you need the products by a specific date, please make the order TWO months in advance. Products are in high demand during festival seasons of Diwali (Oct./Nov.), Christmas and New Year. Please plan in advance. |
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| Ans.8 |
Our products are made with high quality fabric and materials. While it is recommended that quilts be dry cleaned, they may be put in the wash machine on delicate. Smaller items should be hand washed. Silk items are recommended to be dry cleaned only. |
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| Ans.9 |
Send en e-mail to info@purkalstreeshakti.org listing the items of your choice with proposed color specifications. We can make and supply quilts of any size and color specification. As for other products, we may not be able to comply with design and color specifications. |
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| Ans.10 |
We accept payments by cheque and direct deposit. Cheques are to be written in the name of the Purkal Youth Development Society and sent to the address listed below. You can also purchase and pay online through PayPal. |
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